Terms of order and cancellation – Johku Ski
Johku Ski, Tunturintie 12, 00123 Johkula, info@ski.johkula.com, +358 40 000 5120. Prices include VAT.
Lift tickets and season passes
A lift ticket is valid on the day or consecutive days you choose. Purchased lift tickets and season passes are non-refundable. If all lifts are closed for the whole day, we replace your day ticket. Tickets and passes are personal. The 5 € lift card deposit is refunded when you return the card.
Rentals
Free cancellation up to 24 hours before the rental starts. Gear is returned on the last rental day by closing time. We do not charge for gear broken in normal use; lost gear is charged at replacement value.
Ski school and events
Lessons, courses and the kids' club can be cancelled free of charge up to 24 hours before the start, and the torchlight descent up to 48 hours before. If we cancel due to weather or other reasons, we refund or rebook.
Slope apartments and Ski Breaks
Free cancellation up to 14 days before arrival. After that we charge 50 %, and the full price less than 3 days before arrival. Check-in from 16.00, check-out by 12.00. Please leave the apartment tidy unless final cleaning has been ordered.
Summit café
Table bookings are free. Group lunches can be cancelled or changed until 12 noon on the previous day.
Payment
Orders are confirmed as open orders, and payment instructions are sent with the confirmation.
Note: This is a Johku demo shop. Bookings are examples and will not be delivered.